Digital Customer Communication

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DIGITAL CUSTOMER COMMUNICATION

How well are you reaching your customers? Stand out from the crowd again with communication that’s truly customer-centric.

“ content_phone=“

DIGITAL CUSTOMER COMMUNICATION

How well are you reaching your customers? Stand out from the crowd again with communication that’s truly customer-centric.

“ content_last_edited=“on|phone“ _builder_version=“4.10.7″ _module_preset=“default“ text_text_color=“#FFFFFF“ text_font_size=“20px“ header_text_color=“#FFFFFF“ header_font_size=“52px“ header_2_text_color=“#FFFFFF“ header_2_font_size=“38px“ header_3_font=“|300|||||||“ header_3_text_color=“#FFFFFF“ header_3_font_size=“25px“ header_3_line_height=“1.3em“ width=“100%“ width_tablet=““ width_phone=“100%“ width_last_edited=“on|phone“ max_width=“100%“ module_alignment=“center“ custom_padding=“0px||0px||false|false“ global_colors_info=“{}“]

DIGITAL CUSTOMER COMMUNICATION

How well are you reaching your customers? Stand out from the crowd again with communication that’s truly customer-centric.

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Digital customer experience the same across screens

Customers have more and more options to communicate with your company. They prefer to arrange everything on their mobile or jump from screen to screen while multitasking. Your message must therefore be accessible, engaging and highly consistent. And optimized for everyone so that the digital customer experience is the same on all screens.

We help you to design responsive messages from one platform that will display perfectly on all devices and can be delivered in every communication channel. This way you reach your customer better and increase the chance of (re)action from the customer.

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THE ADVANTAGES

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OPTIMAL EASE OF USE

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SMOOTH WORKFLOWS

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VALUABLE INTERACTIONS

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SAFETY FIRST

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OPTIMAL EASE OF USE

Make it easy for users. It’s possible for anyone to create content optimized for any screen. Send relevant digital communications in the form of data-driven email, SMS and push notifications to app or web through a single browser.

“ content_phone=“

OPTIMAL EASE OF USE

Make it easy for users. It’s possible for anyone to create content optimized for any screen. Send relevant digital communications in the form of data-driven email, SMS and push notifications to app or web through a single browser.

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OPTIMAL EASE OF USE

Make it easy for users. It’s possible for anyone to create content optimized for any screen. Send relevant digital communications in the form of data-driven email, SMS and push notifications to app or web through a single browser.

[/et_pb_text][et_pb_video src=“https://www.youtube.com/watch?v=riH21A5Sy9o“ disabled_on=“off|off|on“ _builder_version=“4.10.7″ _module_preset=“default“ hover_enabled=“0″ global_colors_info=“{}“ sticky_enabled=“0″][/et_pb_video][/et_pb_column][et_pb_column type=“1_2″ _builder_version=“4.9.3″ _module_preset=“default“ custom_css_main_element=“align-self: center;“ global_colors_info=“{}“][et_pb_video src=“https://www.youtube.com/watch?v=riH21A5Sy9o“ disabled_on=“on|on|off“ _builder_version=“4.10.7″ _module_preset=“default“ hover_enabled=“0″ global_colors_info=“{}“ sticky_enabled=“0″][/et_pb_video][/et_pb_column][/et_pb_row][et_pb_row column_structure=“1_2,1_2″ use_custom_gutter=“on“ gutter_width=“1″ make_equal=“on“ disabled_on=“off|off|on“ module_id=“OPTIMAL-EASE-OF-USE“ _builder_version=“4.11.3″ _module_preset=“default“ width=“auto“ max_width=“none“ module_alignment=“center“ custom_margin=“0px|0px|0px|0px|false|false“ custom_margin_tablet=““ custom_margin_phone=““ custom_margin_last_edited=“on|phone“ custom_padding=“0px|0px|0px|0px|false|false“ global_colors_info=“{}“][et_pb_column type=“1_2″ _builder_version=“4.9.3″ _module_preset=“default“ custom_css_main_element=“align-self: center;“ global_colors_info=“{}“][et_pb_text content_tablet=“

FLUENT WORKFLOWS

Use the escalation workflow to determine escalation scenarios if a message is not delivered. No programming is required for this.

“ content_phone=“

FLUENT WORKFLOWS

Use the escalation workflow to determine escalation scenarios if a message is not delivered. No programming is required for this.

“ content_last_edited=“on|tablet“ disabled_on=“off|off|on“ _builder_version=“4.10.7″ _module_preset=“default“ header_font_size=“28px“ module_alignment=“center“ custom_margin_tablet=““ custom_margin_phone=““ custom_margin_last_edited=“on|phone“ custom_padding=“0px|25px||45px|false|false“ custom_padding_tablet=“15px||15px||false|false“ custom_padding_phone=“30px|18px|30px|18px|false|false“ custom_padding_last_edited=“on|phone“ header_3_font_size_tablet=““ header_3_font_size_phone=“20px“ header_3_font_size_last_edited=“on|phone“ global_colors_info=“{}“]

FLUENT WORKFLOWS

Use the escalation workflow to determine escalation scenarios if a message is not delivered. No programming is required for this.

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FLUENT WORKFLOWS

Use the escalation workflow to determine escalation scenarios if a message is not delivered. No programming is required for this.

“ content_phone=“

FLUENT WORKFLOWS

Use the escalation workflow to determine escalation scenarios if a message is not delivered. No programming is required for this.

“ content_last_edited=“on|tablet“ disabled_on=“on|on|off“ _builder_version=“4.10.7″ _module_preset=“default“ header_font_size=“28px“ module_alignment=“center“ custom_margin_tablet=““ custom_margin_phone=““ custom_margin_last_edited=“on|phone“ custom_padding=“0px|25px||45px|false|false“ custom_padding_tablet=“15px||15px||false|false“ custom_padding_phone=“30px|18px|30px|18px|false|false“ custom_padding_last_edited=“on|phone“ header_3_font_size_tablet=““ header_3_font_size_phone=“20px“ header_3_font_size_last_edited=“on|phone“ global_colors_info=“{}“]

FLUENT WORKFLOWS

Use the escalation workflow to determine escalation scenarios if a message is not delivered. No programming is required for this.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=“1_2,1_2″ use_custom_gutter=“on“ gutter_width=“1″ make_equal=“on“ disabled_on=“off|off|off“ module_id=“VALUABLE-INTERACTIONS“ _builder_version=“4.10.7″ _module_preset=“default“ width=“auto“ max_width=“none“ module_alignment=“center“ custom_margin=“0px|0px|0px|0px|false|false“ custom_margin_tablet=““ custom_margin_phone=““ custom_margin_last_edited=“on|phone“ custom_padding=“0px|0px|0px|0px|false|false“ global_colors_info=“{}“][et_pb_column type=“1_2″ _builder_version=“4.9.3″ _module_preset=“default“ custom_css_main_element=“align-self: center;“ global_colors_info=“{}“][et_pb_text content_tablet=“

VALUABLE INTERACTIONS

Enrich every interaction. Turn any message into valuable interaction with the ability to enrich a simple message with clickable graphics and interactive, personalized videos.

“ content_phone=“

VALUABLE INTERACTIONS

Enrich every interaction. Turn any message into valuable interaction with the ability to enrich a simple message with clickable graphics and interactive, personalized videos.

“ content_last_edited=“on|tablet“ disabled_on=“off|off|off“ _builder_version=“4.10.7″ _module_preset=“default“ width=“100%“ module_alignment=“center“ custom_padding=“3px|25px||45px|false|false“ custom_padding_tablet=“15px||15px||false|false“ custom_padding_phone=“30px|18px|30px|19px|false|false“ custom_padding_last_edited=“on|phone“ header_font_size_tablet=““ header_font_size_phone=“28px“ header_font_size_last_edited=“on|phone“ header_3_font_size_tablet=““ header_3_font_size_phone=“20px“ header_3_font_size_last_edited=“on|phone“ global_colors_info=“{}“]

VALUABLE INTERACTIONS

Enrich every interaction. Turn any message into valuable interaction with the ability to enrich a simple message with clickable graphics and interactive, personalized videos.

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SAFETY FIRST

Security is hugely important. Our solution features powerful authentication protocols to minimize clicks and protect against phishing attacks. Our solution also provides protocols to strengthen security through inbox branding.

“ content_phone=“

SAFETY FIRST

Security is hugely important. Our solution features powerful authentication protocols to minimize clicks and protect against phishing attacks. Our solution also provides protocols to strengthen security through inbox branding.

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SAFETY FIRST

Security is hugely important. Our solution features powerful authentication protocols to minimize clicks and protect against phishing attacks. Our solution also provides protocols to strengthen security through inbox branding.

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SAFETY FIRST

Security is hugely important. Our solution features powerful authentication protocols to minimize clicks and protect against phishing attacks. Our solution also provides protocols to strengthen security through inbox branding.

“ content_phone=“

SAFETY FIRST

Security is hugely important. Our solution features powerful authentication protocols to minimize clicks and protect against phishing attacks. Our solution also provides protocols to strengthen security through inbox branding.

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SAFETY FIRST

Security is hugely important. Our solution features powerful authentication protocols to minimize clicks and protect against phishing attacks. Our solution also provides protocols to strengthen security through inbox branding.

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.9.4″ _module_preset=“default“ background_color=“#ffffff“ custom_margin=“0px||0px||false|false“ custom_margin_tablet=““ custom_margin_phone=“-33px||||false|false“ custom_margin_last_edited=“on|phone“ custom_padding=“0px||0px||false|false“ collapsed=“on“ global_colors_info=“{}“][et_pb_row custom_padding_last_edited=“on|phone“ _builder_version=“4.9.4″ _module_preset=“default“ background_color=“#3468D0″ width=“100%“ max_width=“none“ module_alignment=“center“ custom_margin=“0px|0px|0px|0px|false|false“ custom_margin_tablet=““ custom_margin_phone=““ custom_margin_last_edited=“on|phone“ custom_padding=“0px|0px|0px|0px|false|false“ custom_padding_tablet=““ custom_padding_phone=““ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.9.2″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text content_tablet=“

MORE THAN JUST A TRIGGER IN A SYSTEM

In many organizations, outbound messages to customers are sent by automatic triggers in systems. This customer communication receives little attention whereas many opportunities exist here to improve the customer experience through proactive communication or personalized recommendations.

In addition, completely new digital processes are built within digital transformation programs that completely ignore the often powerful ‚engine‘ that is already available. Do you go for a new build or do you renew this ‚engine‘ to an omni-channel platform that helps you to enhanced customer interaction capabilities?

“ content_phone=“

MORE THAN JUST A TRIGGER IN A SYSTEM

In many organizations, outbound messages to customers are sent by automatic triggers in systems. This customer communication receives little attention whereas many opportunities exist here to improve the customer experience through proactive communication or personalized recommendations.

In addition, completely new digital processes are built within digital transformation programs that completely ignore the often powerful ‚engine‘ that is already available. Do you go for a new build or do you renew this ‚engine‘ to an omni-channel platform that helps you to enhanced customer interaction capabilities?

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MORE THAN JUST A TRIGGER IN A SYSTEM

In many organizations, outbound messages to customers are sent by automatic triggers in systems. This customer communication receives little attention whereas many opportunities exist here to improve the customer experience through proactive communication or personalized recommendations.

In addition, completely new digital processes are built within digital transformation programs that completely ignore the often powerful ‚engine‘ that is already available. Do you go for a new build or do you renew this ‚engine‘ to an omni-channel platform that helps you to enhanced customer interaction capabilities?

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OUR CLIENTS

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RELEVANT ARTICLES

[/et_pb_text][et_pb_blog fullwidth=“off“ posts_number=“3″ include_categories=“10,11″ show_more=“on“ show_author=“off“ show_pagination=“off“ module_class=“et_pb_blog_grid“ _builder_version=“4.7.7″ _module_preset=“default“ width=“80%“ module_alignment=“center“ custom_margin=“58px|125px||125px|false|false“ box_shadow_style=“preset2″ global_colors_info=“{}“ child_filter_blur__hover_enabled=“off|hover“ child_filter_blur__hover=“0px“ filter_blur__hover_enabled=“on|hover“ filter_blur__hover=“0px“ width__hover_enabled=“off|hover“ width__hover=“80%“ child_filter_brightness__hover_enabled=“on|hover“ child_filter_brightness__hover=“65%“][/et_pb_blog][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.9.4″ _module_preset=“default“ background_color=“#FF770A“ custom_margin=“0px||0px||false|false“ custom_margin_tablet=““ custom_margin_phone=“-33px||||false|false“ custom_margin_last_edited=“on|phone“ custom_padding=“35px|0px|0px|0px|false|false“ collapsed=“on“ global_colors_info=“{}“][et_pb_row _builder_version=“4.9.4″ _module_preset=“default“ background_color=“#FF770A“ module_alignment=“center“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.9.2″ _module_preset=“default“ global_colors_info=“{}“][et_pb_code _builder_version=“4.10.7″ _module_preset=“default“ global_colors_info=“{}“][/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.9.2″ _module_preset=“default“ background_color=“#ffffff“ custom_margin=“-2px||||false|false“ custom_margin_tablet=““ custom_margin_phone=“-33px||||false|false“ custom_margin_last_edited=“on|phone“ custom_padding=“0px||5px||false|false“ collapsed=“on“ global_colors_info=“{}“][et_pb_row _builder_version=“4.9.2″ _module_preset=“default“ background_color=“#3468D0″ width=“100%“ max_width=“1920px“ custom_margin=“0px|0px|0px|0px|false|false“ custom_padding=“0px|0px|0px|0px|false|false“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.9.2″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text content_tablet=“

DIGITAL STRENGTH

You don’t change your organization in a day. Nor with yet another tool or additional hiring of temporary staff either. You can change it by working smartly with your processes and systems. We give you a grip and insight into the possibilities and the digital power to make this happen.

“ content_phone=“

DIGITAL STRENGTH

You don’t change your organization in a day. Nor with yet another tool or additional hiring of temporary staff either. You can change it by working smartly with your processes and systems. We give you a grip and insight into the possibilities and the digital power to make this happen.

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DIGITAL STRENGTH

You don’t change your organization in a day. Nor with yet another tool or additional hiring of temporary staff either. You can change it by working smartly with your processes and systems. We give you a grip and insight into the possibilities and the digital power to make this happen.

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=“4.9.2″ _module_preset=“default“ background_color=“#3468D0″ width=“100%“ max_width=“1910px“ custom_margin=“-27px||-6px||false|false“ custom_padding=“30px||48px||false|false“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.9.2″ _module_preset=“default“ global_colors_info=“{}“][et_pb_button button_url=“https://dialoggroep.eu/approach/?lang=en“ button_text=“VIEW OUR APPROACH“ button_alignment=“center“ button_text_tablet=“VIEW OUR APPROACH“ button_text_phone=“VIEW OUR APPROACH“ button_text_last_edited=“on|desktop“ _builder_version=“4.11.3″ _module_preset=“default“ custom_button=“on“ button_text_color=“#FFFFFF“ button_bg_color=“#3468D0″ button_border_width=“2px“ button_border_color=“#FFFFFF“ custom_margin=“29px||-11px||false|false“ custom_padding=“|45px|5px|45px|false|false“ global_colors_info=“{}“][/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section]